Amptek: The Online Tech Store With Big Ambitions

Amptek offers everything you could need in the way of Tech and more.

We came across Amptek while searching for tech online and their service was amazing. Professional and friendly and they knew exactly what they were talking about. So naturally, we wanted to know more about them and share this knowledge with our readers.

We caught up with them for an interview and this is what we learnt.

AmpTek has many varying types of merchandise.

First, we asked them Who is Amptek and what service do you provide?:

“Amptek is an online tech retail company offering pc, office, peripherals, accessories, merchandise, networking, software, 3d printing, consoles, consumables sales, and support at the best possible prices combined with top-notch turnaround times.
We also do imports and exports for our clients when needed. Amptek focuses on both the gamer and businesses from South Africa mainly.”

We then asked. How do you define your customer and aftersales care?:

“The foundation of Amptek is customer service and aftersales care. So many individuals out there got so used to bad service in the online retail tech sector and we want to change that. It’s simple.
Go back to basics. Keep your clients happy every time they deal with Amptek and they will always come back to you. That is what we aim to achieve. That precious relationship between tech company and client.
We believe that Amptek has the knowledge and expertise to give our clients the absolute best customer service they deserve. As far as aftersales go we believe in backing the brand or product that we sell and will stand by the warranty that goes with it.
Like we have done many times before it is key to guide your client through a difficult time, even if you are not making another sale at that time, he will always come back and that to us at Amptek is golden.”

What makes Amptek a unique Tech shop and why should people buy from you?:

We have heard numerous times from our clients that Amptek does tech differently. What makes Amptek very unique is that it’s managed by 3 friends who have known each other for years. The 3 of us have seen tech since the ’90s and we literally have seen everything from the 3dFx’s to overclocking, 3d Printing to Networking, you name it.
This makes our company very capable of always being able to help you in any situation. Yes, our frontlines like our support/salespersons might not always have an immediate answer to your questions but they will always come back to you with the answer directly from the managers. Further what makes us stand out, even more, is the fact that our backend system is perfectly set up to maximize productivity which in return is always a win-win for the client.
Knowledge + Response + Availability + Shipping time = Happy client. Lastly, of course, our website, inventory, and price. Very very easy to use website and a large variety of products which includes custom 3d Printing at the best prices. Once again if a product is not available in South Africa, we import it for you, no problem.
Come try Amptek, you won’t be disappointed.

Amptek merchandise comes in all shapes and sizes.

What is Amptek’s vision for the future, where do you see yourselves in 5 years?:

“The Amptek vision is to keep growing the way we did the last two years, give more job opportunities with Amptek, be true to our clients, show our clients that we are here to stay and not just a one-hit-wonder company, make the best possible decisions we can to take the company to greater heights….. and then maybe, just maybe in 5 years be one of the top online tech retailers in South Africa.”

There you have it who can say fairer than that, if you are in the market for new tech, peripherals, etc, give Amptek a try you have nothing to lose and from our experience, it will be worth your while.